Sadly, no explanation of what, exactly was faulty in the devices nor has any official communication come across as of yet…
Yet another nail in the coffin of a company that was too late in admitting it had competitive problems. 1
While it seems clear that RIM isn’t ignoring iOS or Android, per se, what does seem clear is that RIM is caught in the unenviable position of having to choose between what they know – their existing consumer base – and what they should know – that the future isn’t going to embrace their past with open arms (see ComScore link above).
MacWorld has a nice write-up of some of the other “nails” in the coffin.
So why bother? That’s the only conclusion to draw from RIM’s latest grand plan. It should stop pretending it has any other strategy than to hope it will wake up one morning to discover the iPhone and Android phenomenon was just a bad dream. That storyline doesn’t even work in soap operas, much less the real world.
If you scroll down in the commeents, you learn that the problem is that the software license agreement won’t load, rendering the device useless. Ironic, isn’t it?